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Wednesday, 18 April 2012 13:17
I have had the WORST experience with geonlineservice.com and I do all my banking and bill-paying online. I have two credit cards that are administered by GE. However, geonlineservice.com will only provide me with one username--when I attemp

I have had the WORST experience with geonlineservice.com and I do all my banking and bill-paying online. I have two credit cards that are administered by GE. However, geonlineservice.com will only provide me with one username--when I attempt to register my second credit card, it deults to the same username that I have for my first credit card. Apparently, the solution is to create a different password--this is what geonlineservice.com technical support informed me. However, when I create the second password, the geonlineservice.com log-in form will not accept it. This was made even worse because GE had automatically signed us up for electronic statements by e-mail. But I cant see my statements for this second credit card because I cant log in to the online account for this card. I called geonlineservice.com technical support to ask them to start sending me statements by postal mail and they REFUSED! I spent an hour with one person who kept telling me that I had to log in to my online account to change from electronic to statements--and she would not accept the ct that I could not log in. She kept telling me that all I had to do was create a second password for this second credit card. She had no manager who I could speak to, and no other technical support who could help with my log-in. All that we ended up agreeing upon was that I had no options whatsoever--I could not see my statements and I could not change my statement options. So, Im locked in to paying $10 every month to pay my bill by phone. Ridiculous! I will never open another GE credit card again.at 7:34 AM on 5/28/09Report Spam

The worst online banking site I have seen. You take so long to get on that your payments are lageonlineservice comte. Ill never use again Maybe thats their purposeat 9:04 PM on 10/7/08Report Spam

I thought I was the only one having a problem with geonline service, dont these people read these things? I thought Id make the payment over the phone untill I found out there is a $ 10.00 service fee, more if you need help...not going to happen.What kind of rocket scientist set this up?? Id NEVER use this card again when this is paid off.at 3:54 AM on 5/22/08Report Spam

My name is Lanora Jones but my email is under junejones I am trying to sign up for on line celibr8tionat 4:00 PM on 1/17/08Report Spam

It is so frustrating to pay your bill on line set up...esp when I am on the wire to be late and I hate being late any suggestion appreciatedat 7:22 AM on 12/13/07Report Spam

TRYING TO LOG ON TO GE ON LINE SERVICES IS WORSE THAN A TAFFY PULL IT DOESN TAKE MY USER MAME OR ACCOUNT NO SO MUCH FOR TECH ADVANCEMENTat 4:38 PM on 12/7/07Report Spam

trying to join your geonlinesweepstakes for two days and ccannot get it to go through, tried calling no luck what is up?????????????????????????????????????????????????????????????at 5:26 AM on 11/24/07Report Spam

GEOnlineservice.com customer login stinks. I have spent atleast 2 hours trying to log on so I can pay on my bill. I guess I will have to mail it and hope it gets there by the 20th.at 5:10 PM on 9/12/07Report Spam

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Last Updated on Thursday, 19 April 2012 13:17
 

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